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Quality During Design Podcast Blog

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How to Self-Advocate for More Customer Face Time (and why it’s important)

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There are many stories of design successes attributed to the right level of understanding of the customer. Product designers make decisions, daily, about how a product is going to look and perform. So, we need to really understand the customer. And, to really get the customer, engineers need to spend time with them. Sometimes, the business doesn’t want us to interact with…

Choosing Quality Tools (Mind Map vs. Flowchart vs. Spaghetti Diagram)

Headphones illustrations by Storyset

Within our quality toolbox, there are a lot of graphical organizers. Some are better at fulfilling different goals than others. If we have a goal in mind, then we may choose a certain tool. However, we don’t want analysis paralysis about which tool is best to stop us from using any tool at all.  I share my 3 general guidelines about choosing a graphical quality tool, how to draw them, and…

The DFE Part of DFX (Design For Environment and eXcellence)

Headphones illustrations by Storyset

Design for Excellence (DFX) is a concept that includes many initiatives, like design for usability, design for manufacturability and assembly, and design for environment and disassembly. It’s a focus on doing things right, exceeding customer expectations, optimizing what’s needed while minimizing costs, and continuous improvement.  Today we take a deep dive on one of those…

Results-Driven Decisions, Faster: Accelerated Stress Testing as a Reliability Life Test

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When to use DOE (Design of Experiments)?

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Design for User Tasks using an Urgent/Important Matrix

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