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Quality During Design Podcast Blog

Listen, access bonuses, and find inspiration.

How can 8D help solve my recurring problem?

We talk about the 8D methodology, describe situations where we could benefit from it, list each of the 8 Disciplines, and compare it to PDSA and DMAIC.

Mistake-Proofing – the Poka-Yoke of Usability

How do we go about mistake-proofing our product design? As we’re looking at our user process, we can use a quality method that’s well-used in manufacturing production: poka-yoke (mistake-proof).

Getting Comfortable with using Reliability Results

Headphones illustrations by Storyset

We want to engage a reliability engineer in an analysis for our product design. They can help us produce some great information from which we can make decisions. You might be feeling uncomfortable about our team making a design decision based on those results. You don’t quite understand how the reliability engineer came up with…

How to Self-Advocate for More Customer Face Time (and why it’s important)

Headphones illustrations by Storyset

There are many stories of design successes attributed to the right level of understanding of the customer. Product designers make decisions, daily, about how a product is going to look and perform. So, we need to really understand the customer. And, to really get the customer, engineers need to spend time with them. Sometimes, the business doesn’t want us to interact with…

Choosing Quality Tools (Mind Map vs. Flowchart vs. Spaghetti Diagram)

Headphones illustrations by Storyset

Within our quality toolbox, there are a lot of graphical organizers. Some are better at fulfilling different goals than others. If we have a goal in mind, then we may choose a certain tool. However, we don’t want analysis paralysis about which tool is best to stop us from using any tool at all.  I share my 3 general guidelines about choosing a graphical quality tool, how to draw them, and…

The DFE Part of DFX (Design For Environment and eXcellence)

Headphones illustrations by Storyset

Design for Excellence (DFX) is a concept that includes many initiatives, like design for usability, design for manufacturability and assembly, and design for environment and disassembly. It’s a focus on doing things right, exceeding customer expectations, optimizing what’s needed while minimizing costs, and continuous improvement.  Today we take a deep dive on one of those…